95 ph Privacy Policy – How We Handle Your Personal Information

When you register an account on 95 ph, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and preferred payment details. This information is necessary to verify your identity, process your transactions in Philippine pesos, and ensure that your account is secure and compliant with local regulations. We may also collect additional documents such as a government-issued ID when you request a withdrawal or when our compliance team requires identity verification. Beyond registration data, we automatically collect certain technical information when you browse or use the platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform stability, detect suspicious activity, and improve the overall experience for Filipino players. We do not collect sensitive personal information such as your religion, political views, or health records, and we will never ask you to provide these details through any channel.

The personal information we collect is used primarily to operate and maintain your account on the 95 ph platform, including processing deposits and withdrawals in PHP, verifying your eligibility to play, and delivering the games and promotions you have opted into. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are essential to the service and cannot be opted out of while your account remains active. Where you have given your consent, we may also send you promotional messages about new games, bonuses, or platform features that may be of interest to you as a Filipino player; you can withdraw this consent at any time by contacting our support team at [email protected]. Your data is also used internally for fraud prevention, responsible gaming monitoring, and regulatory compliance purposes, which are obligations we take seriously as a platform serving the Philippines market. We do not sell, rent, or trade your personal information to third-party advertisers or marketing companies under any circumstances.

95 ph does not share your personal information with third parties except in the limited circumstances described in this section. We work with trusted service providers who assist us in operating the platform — including payment processors that handle your PHP transactions, identity verification partners, and cloud infrastructure providers — and these partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if we have reasonable grounds to believe that disclosure is necessary to prevent fraud, protect the safety of our users, or comply with a valid legal obligation. In the event that 95 ph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the condition that the same level of data protection is maintained. Outside of these specific scenarios, your information remains strictly within the 95 ph platform and is not accessible to any unauthorised party.

We take the security of your personal information seriously and have implemented a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 95 ph platform is encrypted using industry-standard protocols, and sensitive account information is stored in encrypted form on secured servers. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff who handle personal data are trained on data protection obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. While no online platform can guarantee absolute security, we are committed to maintaining the highest practical standards of data protection for every Filipino player who trusts us with their information. If you ever suspect that your account has been compromised, please contact us immediately at [email protected] so we can take swift action to protect your account.

As a user of the 95 ph platform, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to ask us to delete your data in circumstances where we no longer have a legitimate reason to retain it. You may also request a copy of your personal data in a portable format, or ask us to restrict the way we process your information while a dispute or review is in progress. To exercise any of these rights, please send a written request to [email protected] with your registered account details and a clear description of your request — we will respond within a reasonable timeframe in accordance with applicable Philippine data protection regulations. Please note that some requests may be subject to limitations where we are required by law to retain certain records, such as transaction histories for anti-money laundering compliance purposes. We are committed to handling all data rights requests fairly, transparently, and without unnecessary delay, because we believe that every Filipino player deserves full control over their own personal information.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date, and registered players will be notified through the platform's standard communication channels. Your continued use of the 95 ph platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always informed about how your personal information is being handled. If you have any questions about this Privacy Policy or about how your data is used, please do not hesitate to reach out to our support team at [email protected] — we are available around the clock and always happy to assist Filipino players with any privacy-related concerns.